FAQs

Free standard shipping Australia wide on ALL orders for a limited time only. Then $10 flat rate standard shipping anywhere in Australia on all orders under $99.  All orders are shipped from our warehouse within 2-5 business days. Please allow 5-10 business days to receive your delivery.

$50 flat rate International Shipping rate to select countries.

Yes! We now ship to the following International Markets:

United Kingdom,

United States of America

Canada

Please email us if you would like your country added to our list. 

Yes we do, select Free local pickup at checkout. Once the order is received you will have up to 10 business days to pick up the order. Please email us for pick up days and times. We are located in Wollongong New South Wales.

We recommend following the size guide age range. For example, if your child is 2 years old do not size up to a medium. Rugiis are oversized so a size small will fit from 18m all the way till around 4 years old. If your child is 3 years old we still recommend a small however if you choose a medium keep in mind this will be very oversized on them. The Rugii will fit as there is an elastic band waist and working drawstring. 

Rugiis should be put on after a quick air dry, when your child is just a bit damp. If your child is sopping wet, give them a little time to air dry or pat them down with the exterior side of the Rugii, or small towel before popping it on. This way your littles will be more comfortable to wear it the rest of the day. By patting with the exterior side, the Rugii will air dry faster on the outside and it is thick enough not to get wet on the interior part against your littles skin.